Records Specialist

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.Job SummaryThe Records Specialist provides records management services to the firm. The Specialist adheres to daily record center operational tasks and procedures. The Specialist provides quality customer service and ensures all assignments are completed accurately and efficiently and promotes professionalism and teamwork.Job ResponsibilitiesCreates and bar-codes active and inactive client files.Performs data entry in the records management database. Assists users with requests for information or reports from the records database. Answers and responds to email requests and phone calls.Prepares and processes client files for off-site storage. Provides back-up assistance with the delivery of off-site storage boxes to clients. Escorts off-site storage vendor to our staging area for box pick-up and deliveries.Performs scheduled audits of the records center, offices, and workstations.Assists with retention and destruction activities. Provides back-up assistance with escorting confidential shredding vendor to the locations of shredding bins for service.Provides case room management assistance.Provides back-up assistance with scheduled file pick-ups.Assists records center personnel as needed and assists with additional projects as necessary.Other duties as assigned.