With a passion for lifeJoin our diverse teams of passionate people and a career that allows you to
develop both personally and professionally. At Getinge we exist to make
life-saving technology accessible for more people. To make a true difference
for our customers - and to save more lives, we need team players, forward
thinkers, and game changers.
Are you looking for an inspiring career? You just found it.Job Overview
The DHS Implementation Service Specialist implements Getinge Digital Health
Solutions (DHS) products for Getinge customers. The position is trained to
assist with implementation of T-DOC.Job Responsibilities and Essential Duties
Work with the DHS Team to perform implementations of DHS systems, including:
Preparing for and configuration of a system setup.
Training Super User and End User to use product effectively.
Working with OR, SPD, IT, and other departments as needed in a
professional manner.
Under the guidance of the Project Manager, participate in onsite and remote
DHS projects. This includes but is not limited to:
Preparing for and configuration of a system setup.
Training Super User and End User to use product effectively.
Working with OR, SPD, IT, and other departments as needed in a
professional manner.
Provide excellent technical support either onsite or via remote services, as
needed.
Ensure adherence to company quality system processes, protocols, and SOP's.
Establish and maintain positive and cooperative working relationships with
customers and colleagues, conducting themselves in a professional and
responsible manner at all times.
Maintain personal competence for meeting job responsibilities through
effective use of product information and technical data provided by the
company and others.
Participate in training seminars, meetings, and on-the-job training
programs. Demonstrate a deep and thorough understanding, and an ability to
apply concepts and knowledge obtained from these training and skill
development sources.
Enhance company's image by participating in regional and national trade
shows when required.
Comply with all company policies and perform other related responsibilities
and assignments as required.Minimum Requirements
B.S. Information Systems, or Information Technology / Electronics related
field, or equivalent combination of education and experience.
1 year technical IT experience implementing and troubleshooting
hardware/software installations. SaaS experience a plus.
3 years experience in Sterile Processing Department using instrument tracking
software.
Intermediate knowledge of client-server technologies and computer networking.
Experience with Electronic Health Records systems a plus.Required Knowledge, Skills and Abilities
Strong attention to detail and highly organized.
Strong team player who thrives in a collaborative environment.
Motivated and able to work without supervision within project scope,
budget, and schedule.
Ability to adapt to a fast-paced continually changing business and work
environment while managing multiple priorities.
Demonstrated ability to resolve issues and maintain strong client relationship
skills. Focused on finding a solution with a "can do" attitude.
Excellent customer training and/or support experience.
Knowledge and experience in IT, medical technology, and/or sterile
processing workflow procedures.
Practical working knowledge of client server technology, networking, and
security.
This position requires travel approximately 50% of the time.
The salary range for this position is $30-35 per hour depending on
experience and location
#LI-MV1About us
With a firm belief that every person and community should have access to the
best possible care, Getinge provides hospitals and life science institutions
with products and solutions aiming to improve clinical results and optimize
workflows. The offering includes products and solutions for intensive care,
cardiovascul r procedures, operating rooms, sterile reprocessing and life
science. Getinge employs over 12,000 people worldwide and the products are
sold in more than 135 countries.Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
Health, Dental, and Vision insurance benefits
401k plan with company match
Paid Time Off
Wellness initiative & Health Assistance Resources
Life Insurance
Short and Long Term Disability Benefits
Health and Dependent Care Flexible Spending Accounts
Commuter Benefits
Parental and Caregiver Leave
Tuition ReimbursementGetinge is an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, pregnancy,
genetic information, national origin, disability, protected veteran
status or any other characteristic protected by law.Reasonable accommodations