Store Associate - Aspen Collection - Winter 25-26

Position Summary  The Store Associate plays a key role in delivering an elevated, guest-centered experience to everyone who walks through our doors. From offering knowledgeable support on rental gear, apparel, and accessories to maintaining a clean, organized, and guest-ready environment, this role reflects the service standards of Aspen Snowmass. Store Associates go beyond the transaction—building lasting relationships through thoughtful service, anticipating guest needs, and supporting smooth daily operations. This position reports to the Store Manager. This role will be accepting applications until October 1, 2025 for the Winter 25-26 Season.Essential Job Functions / Key Job Responsibilities Welcome each guest with a friendly, attentive approach that reflects a high standard of service and encourages engagement Engage guests by listening actively, asking thoughtful questions, and guiding them through rental and retail process with personalized recommendations that enhance their experience and drive sales Provide knowledgeable guidance on gear, apparel, and accessories by understanding product features, pricing, and resort services to support confident purchases and drive sales Operate point-of-sale systems and RTP software accurately to process sales, rentals, returns, discounts, and payments in a smooth, timely manner Maintain accurate cash handling and balance daily transactions with consistency and attention to detail Maintain a clean, organized, and visually appealing sales floor using merchandising techniques that maximize product visibility and sales Apply meticulous attention to detail and rigorously follow all safety and risk management protocols to guarantee guest safety, satisfaction, and trust in Aspen Snowmass services Skillfully perform waxing and equipment maintenance to provide guests with top-quality gear that enhances their mountain experience Support back-of-house operations such as organizing stockrooms, replenishing displays, and assisting with product receiving to keep inventory flow smooth Monitor for security concerns, help deter theft, and promptly report inventory or cash discrepancies to management Collaborate with teammates and take initiative to keep shop operations smooth, efficient, and aligned with a guest-first approach Other duties as assigned