Well established fire protection company in business since 1981 is looking for an administrative assistant to join our team.
Choice of either part time or full time position.
Part time Hours can be either M-F 7am-12pm or 12pm-5pm
Full time Hours are M-F 8am-5pm
Qualities/Skills required:
Appreciation for organization.
Ability to work well with others.
Customer Service experience. We have no walk-ins but busy phones with customer calls.
Excellent phone etiquette.
Positive attitude.
We would prefer someone who not only has experience in scheduling but genuinely enjoys scheduling as a large portion of their work duties.
Quickbooks or invoice processing system experience preferred.
Strong work ethic.
Strong problem solving skills
Work attendance, dependability is very important in this company.
All work is performed on a computer, sitting at a desk. Must be able to to use a computer and sit at a desk for long periods with or without accommodations.
Duties include:
Scheduling and Job Coordination with customers and field technicians. We use scheduling and invoicing software, in addition to portals, to schedule Installs, Service and Repair of Fire Protection Equipment.
Answering phones and responding to emails in a timely manner and sufficiently addressing customers concerns.
Prepare necessary information and documents for appointments.
Assist Operations Manager as needed.
Filing.
Answering phones, which includes listening to customers questions or concerns and resolving them.
Would prefer to have an employee who is looking for long-term employment, as there is a long learning curve and training period in this industry.
Retirement Savings Contribution eligible available after 1 year. Sick Pay
For full time position: Medical and Dental benefits, Bereavement pay, available after probationary period. Vacation Pay available to use after 1 year.
We look forward to hearing from you! Please Email resume by responding to this post.