Desktop Support Technician (with possible add'l responsibility) (walnut creek)
Grundig IT, a leading IT firm in Contra Costa County, is looking for a well-organized team player as a Desktop Support Technician. The right candidate will be adaptable and good at troubleshooting computer and network problems. Must possess a strong understanding of small business computer hardware, software and networks. Must have good knowledge of computer networking and equipment, TCP/IP, DNS, Windows clients (Windows 11 and Win 10), the Microsoft Office Suite and MS Outlook.
It will help to understand Microsoft 365, in particular, or Google Workspace.
Familiarity with server platforms (Window Server 2016 / 2019 / 2022 /2025) is desired, but not required. Mac OSX knowledge is not required, but may help.
Attention to detail and good documentation and communication skills are important, as is a positive customer-service oriented attitude.
For the right candidate, there is a strong possibility that responsibilities and compensation will increase over time to include some server / network support.
Please submit your resume along with a cover letter answering these three questions:
What are your 3 strongest attributes?
Why are you suited to this position?
What is your biggest success?