Company Overview
Monkeybrains is a SF Bay Area based ISP founded by Rudy Rucker and Alex Menendez in
1998. With their crew of like-minded renegades, the company brings affordable, hassle-free,
month-to-month internet service to the residents and businesses of San Francisco, Oakland and
surrounding cities. Monkeybrains customers appreciate our incredible speed-to-cost ratio and
our ability to install quickly, with minimal wait time from lead to install.
We are looking to expand the East Bay office team!
Strong organizational skills, communication skills, and self-motivation a must! Bilingual candidate a plus!
Interact with property managers, developers, building owners, and/or condominium
associations (HOAs) to update contacts, arrange access, and schedule installs.
Receive and reply to incoming (phone and written) inquiries for information or service
and leverage into the sales / operations process.
Self manage activity between emails, phone calls, site visits, and field time
prospecting to help maintain a healthy sales funnel for the East Bay territory.
Daily documentation of activity and efforts to track and maintain multiple accounts
from the introduction of service to the close of the deal and beyond.
Help facilitate site surveys with the construction team to help answer customer
questions, draft new scopes of work, and ensure proper build of network at buildings.
Work with Network Support, New Service, and Marketing departments to schedule
and track appropriate department support for the sales / operational process.
Present and manage the documentation process for Access Agreements and
Certificates of Insurance for all buildings added to the network. Keep internal ops
pages up to date with proper pricing, access, and contact information.
Maintain activity to help the team meet or exceed monthly sales goals for network
and subscriber growth.
Attend department and company All-hands meetings to further product knowledge
and help strategize building the brand / optimizing workflow.
This is a full time position — working hours from 9:00 AM to 5:00 PM based in
Oakland, CA.
Full-Time Benefits:
Medical
Dental/Vision
Pension 401k
Bonus Opportunities
Annual Review/ Raise based on performance