Special Accounts Coordinator for Electrical Contractor
Full Time, 40 hours/week, Monday-Friday
$27-30/hour (based on experience)
In Person: Union City, CA - Livermore, CA
Job Description:
We are looking for a positive, detail-oriented, and highly adaptable individual with a construction administration and dispatch background to coordinate special accounts.
Key Responsibilities:
Coordinate the flow of information for various special accounts.
Create and maintain relationships with new and existing Property Managers, HOAs, Contractors, etc.
Work with the project manager to compile new construction and remodel bids.
Work with estimators and service technicians to provide estimates for special accounts.
Scheduling site visits, meetings, and installation appointments for special accounts.
Coordinate special ordered parts and equipment for scheduled projects.
Coordinate City/County permit applications and PG&E applications as needed.
Complete regular billing and reports for your accounts.
Complete routine accounts receivable collections calls and emails.
Customer-facing phone reception including taking messages, transferring calls, and booking electrical service calls and sold projects.
Other duties as assigned/needed
An Ideal Candidate Would:
Have excellent verbal and written communication skills with a professional demeanor
Be tech savvy and resourceful, with the ability to problem solve
Have strong attention to detail and organization skills
Be a habitual note-taker with the ability to keep records and multitask
Have the ability to work independently and collaborate with a team
Have pleasant phone etiquette with the ability to engage with and actively listen to customers
Required Skills & Experience:
High School Diploma or equivalent
2+ years of construction administration and dispatch experience required
Proficient computer knowledge: Windows OS, Microsoft Office, Google Workspace, SLACK, type 40+ WPM
Proficient in basic communication and administrative technologies (i.e., printers, phones, computers, etc.)
Driver’s License and adequate transportation
Must be able to pass a background check prior to hire.
Experience with Service Titan software is not required, but is considered an asset for this role
Bilingual (English/Spanish) is not required, but is considered an asset for this role
Physical Requirements:
Regularly required to verbally communicate with clients and contractors
Regularly required to drive between locations for training and meetings
Occasionally required to lift and/or move up to 30 lb. packages as needed