Job Title: Office Assistant & Sales
Irvington Memorial Cemetery & Crematory
Job Type: Full-Time / Part-Time
Salary: Based off job experience
About Us:
Irvington Memorial is a compassionate and professional establishment dedicated to serving mortuaries and families during difficult times. We provide cremation, burial, and memorial products with care and respect. We are seeking a detail-oriented and empathetic office assistant to support our administrative operations and ensure smooth day-to-day functioning of our office.
Job Summary:
The Office Assistant plays a vital role in maintaining accurate records, managing incoming calls, assisting walk-ins, and supporting the office team with clerical and customer service tasks. The ideal candidate is highly organized, professional, and capable of handling sensitive situations with discretion and compassion.
Key Responsibilities:
- Greet and assist families and visitors in a courteous and empathetic manner.
- Answer phone calls, respond to emails, and provide information about our services.
- Maintain and update records, including contracts, permits, and service documentation.
- Process payments and handle basic financial transactions.
- Schedule and coordinate services, meetings, and appointments.
- Assist in preparing official documents
- Maintain office supplies and ensure the workspace remains organized.
- Work collaboratively with office, crematory and groundskeeping staff.
- Handle confidential information with sensitivity and professionalism.
Qualifications:
- High school diploma or equivalent (Associate’s degree preferred).
- Prior administrative or office experience, preferably in a funeral home, cemetery, or similar setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace along with general computer skills.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in an environment that requires discretion and empathy.
- Attention to detail and strong organizational skills.
- Ability to maintain composure and professionalism when assisting grieving families.
Why Join Us?
- Meaningful work supporting families in their time of need.
- Professional, supportive and respectful work environment.
- Stability and job security as Irvington Memorial has a strong reputation and history of serving the community
- Competitive pay and potential benefits (health, retirement, PTO).
- Possible opportunities for growth and advancement within the company.
How to Apply:
If you are compassionate, detail-oriented, and looking for a rewarding administrative role, we encourage you to apply.
We are an equal-opportunity employer and welcome applications from all qualified candidates.