SAILING / POWERBOATING SCHOOL, CLUB, & YACHT CHARTERS
Club Nautique, the premier sailing school and yacht charter company in the Bay Area, is looking for an enthusiastic, friendly individual who is passionate about customer service and will cheerfully and professionally interact with customers, members, and Club Nautique coworkers. This position is for the Sausalito location.
What You'll Do:
Promptly answer all incoming calls received, screen calls and transfers calls to the proper person or department
Greet members, students, and instructors at the front desk
Check-in all students for classes/members for charters
Prepare all materials for charters and classes
Prepare and share materials for all classes via email and mail
Phone members to confirm charters and take payments
Scan and save all student paperwork
Reconcile daily business
Ensures all students are emailed or called with class reminders weekly
Book charter reservations using reservation system
File class paperwork upon class completion
Assist with event planning and event set up including light food prep
Assist with marketing events
Restock office supplies and assist with inventory as needed
Ensure office is clean and tidy
Provide general clerical and administrative assistance, when needed, to the Alameda Base Manager, Membership Director, and others as needed
Your qualifications:
High School Diploma or equivalent
Strong communication and interpersonal skills
Takes initiative and can work independently
Excellent filing and typing skills
Proficient with Microsoft Office Suite (Word, Excel)
Ability to work in a collaborative environment
Ideal candidate:
Has a commitment to delivering excellent customer service
Has a positive attitude
Thrives on multitasking
Has exceptional communication skills (phone, written, computer)
Has outstanding organizational skills
Is able to handle a fast-paced environment
Is self-motivated and able to work independently
Is a team player and brings a positive attitude and reliable work ethic
What we offer
Competitive compensation and retirement plans ($20 - $22/hr depending on experience)
Healthcare including medical and dental
Paid time off
401(k) retirement savings with a generous company match
Club membership, discounts on charters, free sailing lessons, and the use of class boats after successful completion of classes
A fun and collaborative office environment
Schedule: 8:00am - 5:00pm, Wednesday - Sunday.