We are seeking a proactive, detail-oriented Reports Coordinator to join our Reporting team. Tracking and reporting participant and program information is essential for delivering impactful services, meeting contract requirements, and seeking funding.
Job Details:
This role will primarily entail data entry tasks, constituting approximately 75% of the workload, with the remaining 25% focused on coordination responsibilities, including database support for fundraising.
-Enter participant information from paper and online forms into CLC’s spreadsheets, database (DonorPerfect), and San Francisco’s reporting system (GetCare).
-Enter monthly service data for CLC programs into GetCare. Assist with tracking other metrics as part of CLC’s contracts as needed.
-Prepare Excel spreadsheets tracking participant progress and feedback for program leads.
-Take on the role of a project manager to meet reporting requirements and deadlines across various programs.
-Coordinate and gather necessary information from Community Living Campaign staff and outside partners.
-Prepare reporting deliverables promptly, accurately, and in close alignment with other Reporting Team members.
-Support CLC staff with fundraising database and ad hoc support, reporting & review requests, and reporting related questions.
-Create and run reports from DonorPerfect and GetCare.
-Draft new and amended reporting policies, guidelines, and procedures in consultation with key stakeholders.
Required Qualifications:
The ideal candidate will work closely with the Operations and Analytics Manager to meet CLC’s ongoing reporting needs. They will enjoy spreadsheets, pivot tables, and finding ways to streamline how we gather, track, and report data. They will have:
-Demonstrated organizational skills, including the ability to plan, implement, track, evaluate projects, and communicate effectively amongst diverse audiences and across platforms.
-Excellent written and verbal communication skills; able to write reports, business correspondence, and procedure manuals.
-Experience with data entry, including the ability to enter data accurately, handle multiple complex database systems, and be comfortable learning new technical systems as needed.
-Proven experience in using information systems/ databases to enter and track constituent and program information.
-Proficiency in MS Excel, MS Word, and Google Sheets with the ability to manipulate and present data in varying formats for different needs.
-Have a strong working knowledge of collaborative tools such as Dropbox and Google Suite.
Desired Attributes:
-Donor database experience highly desired, preferably with DonorPerfect.
-Fluency in a second language a plus, especially Cantonese, Mandarin, Spanish, or Tagalog.
-Professional experience working with diverse communities, older adults, and people with disabilities.
-Experience designing and conducting technical training programs.
-Non-profit experience.
Flexible Work Arrangement:
This position can be up to 100% remote/work-from-home. Applicants must reside in California. Must be available to attend meetings remotely during San Francisco, CA, business hours; a plus if you are able to travel to office in San Francisco's Mission District for occasional meetings and events. Must be legally able to work in the United States.
Equal Opportunity Employer:
Community Living Campaign is an Equal Opportunity Employer committed to fostering an inclusive and equitable workplace. We welcome and consider all qualified applicants regardless of race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, genetic information, or any other protected characteristic, in accordance with applicable laws.
Fair Chance Hiring:
We embrace Fair Chance Hiring practices and consider qualified candidates with criminal histories, in compliance with applicable regulations. Following a conditional job offer, we conduct an individualized assessment that considers the nature and gravity of the offense, the time that has passed since the conviction, any rehabilitation efforts, and the relevance to the responsibilities of the role.