Job Title: Service Technician
About Monarch:
At Monarch, we are working with farmers around the world to reduce carbon emissions one tractor at a time. Our team is passionate about making positive environmental impact in the untapped market of Agtech through innovation and emerging technology. The global implementation of our digital platforms will elevate green solutions that will power the future of farm ecosystems and kickstart the next generation of sustainable farming.
If you are interested in reducing carbon emissions, creating profitable autonomous solutions, and bringing awareness to how our food is grown, Monarch is the right place for you! Our team of engineers, farmers and industry experts will provide you with the creative space to enhance your skill set and grow your career. We are always looking for people with a collaborative spirit to help us accelerate the compassionate mission we share to improve clean farming.
Monarch Tractor has an opening for a full-time, experienced mechanic to work on agricultural equipment. The team works closely with engineers and other teams to ensure the proprietary technology can progress rapidly. We are looking for a dedicated employee with excellent troubleshooting and diagnostic skills to help deliver top notch service as a mechanic to our rapidly growing company.
Responsibilities:
Diagnose and repair agricultural prototype, limited production equipment
Respond to internal customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
Using a high degree of independent judgment, assumes responsibility for the safe maintenance and repair of a variety of complex equipment and tools, which involve mechanical, hydraulic, high voltage and electrical systems at branch
Maintains a clean and safe work area, adhere to all safety procedures
Communicates job status with supervisor, service coordinator and communicates job is completed to receive the subsequent assignment.
Follows standard operating procedures
Cleans and organizes equipment
Attends formal training
Provides assistance to Engineering Team
Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
Positively interacts with manager and team members to satisfy internal customer needs
Communicates effectively with customers, both internal and external
Willing to respond to after hour emergency calls as directed by supervisor
Identifies and communicates the need for parts
Performs other duties as assigned/required
Qualifications:
2-year technical degree or high school diploma/GED andcomparable shop mechanic experience
Prior experience with diesel equipment repair
Knowledge of hydraulics, transmissions and electronics
Previous experience with repairing tractors and farm equipment
Personal attributes: attention to detail, efficiency, problem solving, planning and organizing, team player
Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills
Written and verbal communication skills
Basic computer skills
Ability to maintain safe and clean work environment
Ability to manage flexible work hours including overtime and weekends as needed
Ability to travel customer locations using company work truck
Hourly rate: $35.00 - $40.00
Desired Qualifications:
EV (Electrical Vehicle) knowledge
Welding and fabrication skills
Experience towing a trailer
Minimum Physical Requirements:
Push/pull up to 50 lbs
Lift/carry up to 50 lbs
Lift bulky objects
Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.
Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Monarch Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.
Additional Perks:
Catered Lunches
Career Development
Cell Phone Reimbursements
Team Building
And much more!
At Monarch, we cherish and celebrate every individual's difference. We are proud to be an equal opportunity employer and we are committed to equal employment opportunity regardless of race, color, religion, national origin, sex, sexual orientation, age, marital status, gender identity, veteran status, and disability, or another legally protected status.