Join Our Team!
The #1 Chiropractic office in Sonoma County seeks an enthusiastic and responsible individual. We're looking for someone who is energetic, detail-oriented and has a strong customer service background. Good phone and clerical skills are essential. The ideal candidate will be a caring people person, exceptionally attentive to detail, highly organized, and capable of thriving in a fast-paced environment.
Please note that only qualified candidates who are seriously interested in a long-term position should apply. Our hours vary, so please review the schedule below to ensure it aligns with your lifestyle before applying.
Our goal is to find someone passionate about making a positive difference in the lives of others.
We are looking for some with:
Excellent interpersonal and communication skills
Multitasking experience and ability to stay calm under pressure
Attentive to Details
Punctual and dependable with a strong work ethic
Empathetic to patient’s needs and concerns
Positive attitude and works well as a team member
BASIC JOB DESCRIPTION
PRIMARY RESPONSIBILITIES: Setting up of patients on therapies, follow up on leads, organize. Back up Front Desk when needed.
GOALS:
Set patients up on therapy equipment and assisting doctors in encouraging patient compliance/use of home treatments.
Build a larger patient base, scheduling patients, and reaching out to patients that have fallen off.
Backup to the Front desk.
JOB DUTIES:
Assist with the set-up and removal of patients from Therapy equipment.
Assist supporting patients regarding their in-clinic and at home care.
Communicate patient needs or changes to doctors and staff.
New patient intakes and re-exams as needed.
Follow up with patients who did not sign up or finished with their treatment care plan, as directed by doctors.
Answer potential patient phone.
Back up Front Desk when possible to answer phones, schedule appointments, file patient material, reactivation calls, in office promotions, and help patients as appropriate.
Support Front Desk and doctors to schedule
Cross training with other positions in the office (Front Desk and Billing Specialist) to support and/or fill in as necessary.
Always maintain the highest level of confidentiality and HIPAA standards.
Adhere to strict safety guidelines according to OSHA, equipment use and office standards.
Duties are subject to change as needed by the Practice/Doctors.
HOURS-Full Time
MONDAY 8:15 am – 12:30 pm 1:45 pm – 6:00 pm
TUESDAY 8:45 am – 1:00 pm 2:45 pm – 6:00pm
WEDNESDAY 8:15 am – 12:00 pm 2:15 pm – 6:00pm
FRIDAY 8:15 am -12:00 pm – 1:45 pm 5:00 pm
SATURDAY 7:45 pm – 12:30 PM
Ending times can vary depending on patient flow but would not go past 6:00 pm
BENEFITS
FREEChiropractic care
Hourly wage $19-$20 per hour depending on experience
Six paid holidays per year (after 90 day introductory period)
One week each of vacation and wellness time per first year of employment and starts to accrue after 90-day Intro period