BILINGUAL CASE MANAGER (DOMESTIC VIOLENCE)
ABOUT US
Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in community outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our youth heritage school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing and managing resources in the San Francisco Bay area. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive.
JOB SUMMARY
Reports to the Director of Social Services and works as a member for the Programs Department. Responsibilities include: supporting and empowering domestic violence survivors; building community relationships; and educating and advancing awareness in the community about domestic violence prevention and intervention.
KEY RESPONSIBILITIES
Provide case management services to assist clients in accessing community resources, meeting their needs and accomplishing their goals
Conduct intake and assessment
Lead the Cantonese Women’s Support Group
Community outreach, education and engagement
Build a network with other community service providers
Basic administration, reporting and presentation work
CORE COMPETENCIES
Strong Communication Skills
Bi-lingual/Bi-literate in English and Cantonese a must, additional fluency in Mandarin is a plus!
Good writing and verbal skills, able to communicate information and ideas clearly so others understand you. Including the ability to understand information and ideas conveyed verbally and in writing
Excellent Interpersonal Skills
Able to handle confidential and/or sensitive information with discretion
Strong observational and listening skills, able to tell when something is wrong or is likely to go wrong
Possesses a positive and professional attitude, regardless of the task at hand
Computer Knowledge
Knows how to work on a computer, and learn new computer programs quickly
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, internet searching, and social media
Able to Reason & Think Critically
Capable of solving problems with sound judgment and practical approaches - solution-oriented
EDUCATION & EXPERIENCE
Required: Bachelor’s Degree in Social Work, Public Health, Sociology, or related field
NOTE: Associate Degree with some years of experience in social services, children and families, community non-profits, or related field of work may be substituted for Bachelors Degree
Required: At least two (2) years of experience working with immigrant families and individuals
Required: Experience working with individuals and groups, particularly with women and/or children experiencing domestic violence
Preferred: Familiarity with Salesforce
IMPORTANT!
All candidates must fulfill the following requirements upon being hired:
Achieve satisfactory clearance from the Department of Justice via Live Scan
Undergo a screening for tuberculosis
Complete a Sexual Harassment Prevention training
Complete forty (40) hours of Domestic Violence Training
NOTE: It's important for you to know we appreciate cover letters, they help us understand why you are interested in working with us and they show us how you express yourself in writing. We will prioritize applicants who provide a cover letter.
JOB TYPE
Full-time, Regular, Nonexempt
SCHEDULE
40 hours per week
Hybrid - In person three (3) days a week
Monday to Friday
Some Weekends, as needed
Flexible Scheduling
WORK LOCATION
San Francisco Chinatown
COMPENSATION
As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data. This is an nonexempt (hourly) role with a pay range of $22.84 - $27.92 an hour.
BENEFITS
401(k) + 4% Employer Match
100% Paid Medical, Dental & Vision Insurance
Flexible Spending Account
Commuter Benefits & Free Parking
Wellness Support: Free Local Gym Membership
Employee Assistance Program
Life Insurance
15 Days of Paid Vacation (to start)
13 Paid Holidays
10 Days of Sick Time
HOW TO APPLY
https://cameronhouse.org/about-us/jobs/
Cameron House aspires to make the online job application process accessible to any and all users.
If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us.
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin.
Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.