Who we’re looking for
We are seeking a motivated Sales Coordinator to join new store in San Rafael, CA. As the primary point of contact for our customers, the Sales Coordinator’s main objective is to assist current and prospective customers with their equipment rental needs while providing a top-notch customer service experience. The ideal person for this role is energetic, eager to help, and hungry to learn.
If you are service oriented, enjoy working in a fast-paced environment, and are looking to be part of a family-oriented team, this may be just the job you’re looking for. Don’t wait! Apply today!
What you’ll do
Essential job duties and responsibilities for this role includes but are not limited to:
-Promptly greets customers and assist in the determination of their rental needs.
-Administers rental contracts, files, reservations, and additional documents.
-Ensures contracts are closed and completed in a timely manner upon customers’ equipment return.
-Inspects and documents returned equipment and applicable accessories returned.
-Documents of all damages of returned equipment and advise customers of any applicable costs.
-Loads and unloads equipment and applicable accessories from the customers’ vehicle(s) as needed.
-Schedules the delivery, pick up, and transportation of equipment and advise drivers of all logistic requirements.
-Assists accounting staff with the identification and resolution of customer contract/payment issues.
-Informs outside sales staff of any potential projects or customers which may warrant a sales call.
-Informs the equipment service shop of any equipment malfunctions or repairs.
-Maintains and organize showroom and counter area.
-Assists the shop, yard, parts, service, and delivery personnel as necessary.
Knowledge & Experience Requirements
-Must have a high school diploma or equivalent
-Must be 18 years or older and have a valid CA driver’s license
-Must be fluent in English (spoken and written)
-Must have 1 or more years of customer service experience
-Must have experience with common construction and industrial tools
-Must be available to work on Saturdays
Work conditions and physical requirements
This work is physically demanding and will require a considerable degree of physical strength and stamina. Physical requirements include:
-Being able to stand for long periods of time
-Must be able to lift and carry up to 50 lbs. repeatedly
-Must have a clean driving record and current California drivers license
-Must be available to work on Saturdays
-This position requires frequent lifting and a significant degree of walking, bending, and lifting objects of various weights and dimensions.
-Job functions may expose employees to chemicals, including but not limited to, gasoline, diesel fuel, kerosene, propane gas, cleaning solvents, and aerosol paints and cleaners. Due to the physical nature of these chemicals, a sense of smell is required.
Compensation and benefits
-Health, Dental, and Vision Insurance
-FSA + $500 employer contribution
-Holidays & Paid Time Off (PTO)
-401(k) with 6% employer match
-Safety gear reimbursement
-Education assistance
-Compensation starts at $24 per hour DOE (starting pay will range up from $23 depending on knowledge, skills, ability and the city that the open position is located)
Cal-West Rentals, Inc. Rentals is an equal opportunity employer. All applicants will be considered for employment without attention of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.