Product Solution Manager (who guide other change makers)

We are hiring a Product Solution Manager as part of the Dragonboat Product team with a focus on guiding our customers in bringing relevant Dragonboat capabilities and modules to their product and portfolio operating workflows to enable effective decisions and faster customer and business outcomes. This is a customer facing role where you work with customers 80% of the time and lend your knowledge and expertise to guide them to success. You will be working closely with the customer success team, sales team, and other revenue teams.ResponsibilitiesPartner with customers in building rapid and incremental product activation and adoption roadmaps based on their readiness and product operating model maturity. Demo and guide power users on how to set up, configure and use Dragonboat products throughout their product operating model to achieve value, supporting sales, CSM / relationship managerAs needed, effectively guide our customers on best practices around product operations, product portfolio management, OKRs and change management to speed up adoption and customer time to value. This may be done per customer or in webinar, community formatAs part of the product team, monitor the success of onboarding and adoption to strategize adoption (Customer Engagement) roadmaps that maximize overall outcomesAs part of the product team, working with sales, success and support to strategize and prioritize feature enhancements. Drive continuous process improvement for efficiency and quality of product onboarding, adoption and general product operating process.