Director of Product Management Operations

ServiceNow’s Digital Experience and Platform Team seeks a visionary Director of Product Management Operations. In this pivotal role, you will spearhead the development and implementation of robust processes and operations aimed at crafting innovative digital experiences, services, and products to drive the success of our customers and marketing organization. These initiatives will be instrumental in propelling ServiceNow's marketing efforts to new heights of success. What you get to do in this role: Leadership and Strategy: Lead a dynamic team in establishing and refining processes that enhance our ability to deliver market-leading digital experiences and products. Operational Excellence: Implement and monitor key metrics to gauge operational effectiveness, drive continuous improvement, and ensure alignment with agile methodologies. Innovation Management: Foster an environment of innovation that encourages creativity and the development of cutting-edge operational solutions to meet marketing objectives. Stakeholder Collaboration: Work closely with cross-functional teams and stakeholders to align product management operations with overall business goals, ensuring seamless integration and mutual success. Agile Advocacy: Champion agile practices within the team, ensuring flexibility, rapid iteration, and responsiveness in our product development processes. Develop short and long-range operating objectives to prevent operational obstacles to new initiatives Integrates activities between teams to solve problems and maximize throughput