About Us:
We are a care placement services company based in San Diego, CA, and are committed to ensuring that our clients receive the best possible support during their transitional periods. Our commitment to quality and efficiency drives our success. We are seeing a motivated individual to join our team and contribute to our mission of helping families navigate these important life changes.
Position: Inside Sales Representative
Location: San Diego, CA
Schedule: Monday through Friday, In-Office
Wage Scale: $23.00-$25.00 Hourly/Non-Exempt
Quarterly bonus potential of up to $2,000 per quarter.
Job Summary:
Are you an enthusiastic and driven individual with a flair for sales and exceptional customer service skills? We are looking for an Inside Sales Representative to join our dedicated team. If you excel at developing leads, understanding customer needs, and ensuring a smooth sales process, this could be the perfect opportunity for you!
Duties and Responsibilities:
-Answer inbound phone calls promptly and log all interactions in Salesforce.
-Respond to electronic inquiries through the internet, identifying potential sales leads.
-Communicate effectively with customers to understand their needs and set appointments with our outside sales team.
-Follow up on all leads with outbound calls to ensure a thorough sales process.
-Highlight our superior services which include long-term care placement.
-Assist clients with questions about upcoming events and serve as a liaison between customers and team leads.
-Send out client contracts and manage pending contracts in DocuSign.
-Analyze sales reports to identify trends and set sales goals.
-Stay informed about the competition and make pitch recommendations to attract new clients.
-Support the sales team with client communication and coordination.
-Update the sales calendars, ensuring optimal scheduling and labor allocation.
-Coordinate with managers to ensure adequate manpower for teams.
-Assist with marketing efforts for websites and advertisements.
-Handle client complaints with the aim to resolve issues before escalating to upper management.
-Support new company initiatives and perform other duties as assigned.
Requirements:
- 2-3 years of inside sales experience.
- Exceptional time-management and organizational abilities.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- High level of integrity and professional demeanor.
- Excellent interpersonal and customer service skills.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite, Salesforce, QuickBooks Time, and other relevant software.
- Valid Driver’s License (Class C).
Preferred Education and Experience:
- Bachelor’s Degree in related field.
- 3 or more years of inside sales experience.
Physical Requirements:
- Prolonged periods of sitting, occasional walking or standing.
- Ability to lift, push, pull up to 15lbs.
- Bending, stooping, climbing, kneeling, and repetitive motion may be required.
- Visual and hearing requirements for computer use and equipment operation.
- Ability to pass a pre-employment physical.
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package including medical insurance and 401(k) match of up to 2%.
- Paid holidays
- Paid Time Off
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
Join us and be part of a team that values excellence, integrity, and customer satisfaction. Your journey towards a rewarding career starts here!
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designated to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.