We are seeking a professional and highly skilled front desk assistant to join our team.
The ideal candidate will have exceptional customer service abilities and be bilingual in English and Spanish.
Responsibilities:
- Greet and check-in clients in a friendly and professional manner.
- Ensure all client information is accurate and up to date.
- Collect necessary identification and insurance documentation.
- Schedule, confirm and manage client appointments
- Handle rescheduling and cancellations efficiently.
- Verify client insurance information and coverage.
- Collect payments.
- Perform general administrative tasks such as scanning and data entry.
- Prepare and distribute client forms and documents.
Qualifications:
- Bilingual English and Spanish
- Preferred previous experience in medical or therapy clinic setting.
- Ability to multitask.