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Position Summary:
The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees. This role supports administrative operations in a fast-paced manufacturing environment with a strong emphasis on professionalism, confidentiality, and attention to detail. Familiarity with MIE Trak or similar ERP systems is a plus, especially in support of defense-related contracts.
Key Responsibilities:
Greet and assist visitors, vendors, and clients in a courteous and professional manner.
Answer and direct incoming calls, take messages, and manage general inquiries.
Support administrative tasks such as filing, data entry, mail distribution, and document preparation.
Coordinate visitor access and maintain logs in accordance with military and government compliance standards.
Provide backup support to purchasing, or production departments as needed.
Utilize or reference MIE Trak data for basic inquiries, document retrieval, or routing information to appropriate departments.
Qualifications:
High school diploma or equivalent; associate degree preferred.
2+ years of experience in a front desk or administrative role, preferably in manufacturing or defense contracting.
Familiarity with MIE Trak or similar ERP systems is highly desirable.
Strong organizational and multitasking skills.
Excellent verbal and written communication skills.
Ability to handle sensitive information with discretion.
Preferred Traits:
Experience working with or supporting clients like NASSCO, BAE Systems, or U.S. military branches.
Knowledge of ITAR, DFARS, or other defense compliance standards.
Bilingual (English/Spanish) is a plus in diverse manufacturing environments.