We are a 40-year commercial HVAC company located in the center of San Diego (Kearny Mesa).
Join Our Team! We're seeking a dedicated individual with a passion for excellent customer service and proven expertise in dispatch operations. If you have a minimum of 5 years of experience, stellar CRM skills, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
Provide outstanding customer service with a smile, ensuring customer satisfaction.
Efficiently manage our custom CRM systems to track and resolve customer inquiries.
Handle multiple phone lines with professionalism and courtesy.
Execute precise dispatch operations to optimize workflow.
Requirements:
5+ years of experience in top-notch customer service roles.
Proficient in CRM software for effective issue resolution and other customer service-related software.
Comfortable managing high call volumes and multiple phone lines.
Strong organizational skills with a keen eye for detail.
Exceptional communication and interpersonal skills.
Perks:
Competitive salary and benefits package, including Health insurance, vision, dental, and 401k.
Dynamic work environment with growth opportunities.
Join a supportive team dedicated to success.
Additional Information:
Hourly rate: $25-35, based on experience.
If you're ready to take your customer service and dispatch skills to the next level, apply now by sending your resume and a cover letter to (indeed/HR/craigslist/careers email)
Join us in delivering exceptional service and making a difference every day!