FullTech Systems, Inc. is a full-service Direct Marketing company that specializes in creating strategic and customized direct mail campaigns to help our clients increase their business output. We are rapidly expanding and are seeking a qualified and well-rounded individual to join our dynamic team. The ideal applicant will have prior experience working in a fast-paced environment, possess the aptitude to think critically and be an effective problem-solver.
Minimum Requirements
Friendly, customer service oriented phone presence
Can perform general office duties
Possess strong administrative, organizational and interpersonal skills
Quick learner with willingness to learn new and different computer software
Solid attendance record
Demonstrates superior work ethic, high sense of urgency and commitment to high levels of quality and accuracy
Work well with others and collaborate effectively in a team setting
Technical Skills
Intermediate level knowledge of Microsoft Office applications
Experience with SalesForce, Adobe In Design, Acrobat, Photoshop, QuickBooks is a plus
College Degree in Business preferred
Analytical Skills
Extremely detail oriented with exceptional proof reading skills
Ability to assess and prioritize the fluctuating demands of each work day
Able to multi-task and meet strict deadlines on multiple projects simultaneously
Self-starter who can work independently with minimal supervision while maintaining consistent work productivity
Excellent verbal and written communication skills to communicate the internal time-tables and production schedules between various departments
Proactive problem-solver that aims to find solutions to issues as they arise; recognizes and evaluates the procedural gaps and identifies possible methods to better streamline work-flow
Dedicated to the company’s mission and continuously strives to adhere to and improve on existing processes and procedures
Can think critically and apply the business and operational concepts to the job, asking the right questions and using the available resources to locate the appropriate answers
General Job Responsibilities
Order Processing
o Work with Sales Team to gather all pertinent information to process the order
o Create Jobs from Sales Order and assign physical tasks to the Jobs for production
Data Maintenance
o Create and set up new accounts in SalesForce
o Maintain data integrity by making changes and updates as needed
Proofing & Plating
o Proof all art for data, spelling and grammar accuracy
o Communicate any revisions to the Graphics Department for correction
o Check art plates back to proof and confirm that all information matches prior to sending plates out to Production to print
o Create samples from proof and submit to Sales Reps for approval and sign-off
Tracking Numbers & Telemarketing
o Pull local or toll-free tracking numbers for ads and test numbers to ensure proper routing
o Monitor the expiration dates of each campaign and remove tracking number on the last event day
o Identify Jobs that require Telemarketing and send Purchase Orders to vendor
Communication & Scheduling
o Attend daily Production meeting and discuss all urgent or time-sensitive orders
o Notify freight vendors of expected daily shipments and schedule pick-up times
o Request expedited shipping quotes for rush Jobs and work with Production to accelerate production time
Compensation: $17+/hour DOE
Benefits: Health, Dental, Vision, 401k, Vacation