Please Note:  This position will include supporting our US Public Sector customers.“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.  Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
 Our SWAT (Software Action Team) ensures the stability of our production databases.  Our Database Engineers are experts in Performance Tuning, Query Optimization and analyzing query execution plans for Postgres/MySQL/MariaDB, to ensure the production stability of our infrastructure and platforms. 
The ideal candidate for this position is a Database Engineer with a strong foundation in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role, you will support the infrastructure by learning the platform from end to end.What you get to do in this role:Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, and work with all the groups within Engineering/Operations, and groups outside of Operations (e.g. Customer Support).Learn how to identify bugs and solve challenging performance issues quickly. SWAT provides an excellent opportunity to learn and grow as a well-rounded problem and performance analyst.Develop automation tools to facilitate and improve day-to-day operations