Parent Liaison - Emergency Care Center

JOB SUMMARY:Parent Liaisons aim to support and advocate for patients and their caregivers, improve their control of the treatment process, and add to the quality of care that they receive during their time at Rady Children's. Serving as a member of the Emergency Department (ED) team, this role would work primarily in our ED waiting rooms to provide support to our patients and families before they are seen. As one of the first contacts for those seeking care, the Liaison provides insight into our processes in the ED, as well as would respond to any concerns that might arise during their wait. This individual should be flexible and adaptable to assist with the constantly evolving needs of the department and the needs of our patients and families at any time during their shift. Successful Liaisons are strong communicators, great teammates, and comfortable with providing friendly, sensitive support and emotional comfort to patients and families experiencing stressful situations and experiences with their sick and injured children.MINIMUM QUALIFICATIONS:H.S. Diploma,GED,or Equivalent1 Year of ExperienceExperience working with children with acute or chronic illnessPREFERRED QUALIFICATIONS:Associate's Degree2 Years of ExperienceExperience in event planningBilingualExperience with community agenciesExperience in fundraisingPrior care experience being a parent or primary caregiver of a child with acute or chronic illnessThe current salary range for this position is $21.00 to $28.88A candidate’s placement in the range will be determined based on the terms and conditions of the applicable collective bargaining agreement. Rady Children’s Hospital is committed to being externally competitive and internally equitable. We demonstrate this commitment by reviewing market data to remain competitive within the nonprofit, healthcare sector. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.EOE including disability/vet