Job Summary:Under direct supervision, prepares & maintains physicians/physician extenders master schedules; coordinates schedule changes; compiles monthly reports; expedites changes to ensure adequate coverage available for medical offices, hospital call rotation & special procedures & operating room assignments; computes all worked medical offices, hospital call rotation & special procedures & operating room assignments; computes all worked & non-worked physician hours bi-weekly; completes a Regional Positive Time Report for each physician bi-weekly.Essential Responsibilities:This description is for recruitment posting purposes only. It has not received full HR review and approval.
Prepares master schedules for physician/physician extenders including monthly medical office schedule, hospital call rotation, special procedure and/or operating room assignments that meet both the patient & the provider access needs
Make schedule changes as necessary, keeping appointment levels at their optimum
Distributes schedules according to established procedures
Develops & maintains a check & balance system to ensure schedule changes are made correctly & departments affected by changes are notified immediately
Monitors & follows up w/ all schedules for physicians, making all calls equitable in rotation
Maintains & balances an equitable call schedule within the department
Prepares & maintains holiday call schedules for physicians, making all calls equitable in rotation
Coordinates & develops, w/ Chief of each department, the providers master schedules three (3) months prior to activating those schedules in the Regional OPAS system
Ensures that the Physician Scheduling Policy & Procedures are followed when developing & maintaining providers profiles
Confirms physician time against Master Schedules & actual OPAS appointment schedules
Ensures that providers arrange for their own medical offices & hospital call coverage in event of their absence according to department policies & procedures
Computes physician worked & non-worked hours onto Positive Time Report according to established policy & procedures
Distributes physicians copies of Positive Tine Reports
Obtains appropriate authorizations for callbacks; ensures providers appropriate use of indirect non-worked time & indirect worked time
Conducts orientation w/ new providers to acquaint them w/ Physician Scheduling roles & responsibilities
Collects, prepares & distributes statistical data as required
Composes & types inter-office memorandums as required
Establishes & maintains appropriate departmental files & records
Ensures accuracy & confidentiality of all records
Provides support & backup within master scheduler team & performs other duties as required
Basic Qualifications:
Experience
Two (2) years recent direct experience w/ demonstrated computer literacy
Two (2) years recent experience on computerized appointment system
Experience on master scheduling within a Primary Care department
Master scheduling experience
Ability to understand & communicated effectively & diplomatically w/ all levels of personnel
Ability to perform multiple tasks in a heavy workload environment
Ability to meet scheduling deadlines
General knowledge of organizational procedures & the ability to apply them to various situations
Education
N/A
License, Certification, Registration
N/A
Additional Requirements:
Preferred Qualifications:
Experience on master scheduling within a Primary Care department, preferably one (1) year minimum
COMPANY: KAISERTITLE: Appointment Center Master SchedulerLOCATION: San Diego, CaliforniaREQNUMBER: 1340777External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.