Position Summary
This position will be the lead of the community management team, with emphasis on the interaction with the residents and daily management of our all-age manufactured home community in San Marcos. The property is 76 spaces plus one commercial unit, and features a laundry facility, guest parking, and optional paid reserved parking. Onsite living is required for this position and housing is provided and part of the compensation package.
Company overview
Founded in 1958, Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service.
Company Core Values
Transparency
Accountable
Integrity
Teamwork
Excellence
Position Performance Objectives
Rent collection and posting to Rent Manager and banking via check scanner
Perform regular inspections, investigate and resolve tenant complaints
Conduct move-in and move-out inspections for park owned home rentals
Prepare and maintain reports of planned move-in/move-out's and vacancies
Collect and schedule repairs for park owned homes tenant maintenance request forms
Oversight of in-house annual park maintenance schedule
Create punch list for park owned homes rehabs
Schedule/show vacant units to prospective tenants
Prepare 14-day notices
Prepare Rule Violation notices
Prepare Resale Inspection notices
Review Home Improvement Project applications
Contract for maintenance services and provide oversight of vendors
Schedule and supervise repairs in common area building and landscape
Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders
Accept Applications for Residency, participate in processing of applications, conduct lease signings
Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials
Key Competencies
Live on site in company-provided housing (mandatory)
Possess Mobile Home Park, Apartment or Condominium Association Management experience
Keep up to date on the California Mobilehome Residency Law and Title 25
Deal tactfully with personnel, residents, family members, visitors, and the general public
Speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families
Possess good judgment, including common sense, be able to prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
Be computer literate in Rent Manager or Yardi, MS Office programs, Adobe Acrobat, etc.
Physical Requirements
Has the ability to work at the park's community office in front of a computer screen/typing approximately 80% of a typical working day;
Has the ability to walk the community for extended periods of time;
Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
Experience Requirements
Bilingual (English/Spanish speaking) preferred
AA degree preferred
3 years of property management experience
WMA MCM certificate preferred
ARM Certificate preferred
What we offer
Medical, Dental, Vision Insurance
401(k) with company match
Vacation Accrual, accrual begins immediately
Paid holidays
Compensation: $18-$22 per hour, plus housing and benefits
Location: San Marcos, 92078
If this position caught your eye, apply online now.
We are an equal opportunity employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://starmanagement.isolvedhire.com/jobs/1233052-43856.html