Sierra Oaks Dental is a modern, patient-centered dental practice committed to delivering exceptional care in a warm and welcoming environment. Our team thrives on collaboration, trust, and the shared goal of creating a positive experience for every patient. We're looking for a dynamic Patient Coordinator & Promoter to join our front office team and help grow our practice through meaningful patient interactions and proactive community engagement.
Job Title: Patient Coordinator & Office Promoter
Location: Sacramento, CA
Schedule: Full Time
Key Responsibilities
Patient Coordination:
1. Greet and welcome patients warmly (in person and over the phone)
2. Manage appointment scheduling, confirmations, and follow-ups
3. Check in and check out patients, and collect co-pays
4. Maintain accurate patient records in the dental management system
5. Collaborate with clinical staff to ensure smooth patient flow and satisfaction
Promotion & Practice Growth:
1. Assist in promoting services, specials, and events through phone calls, emails, and social media
2. Encourage patient reviews and referrals
3. Represent the practice in local community outreach or marketing initiatives
4. Support in-office marketing campaigns and branding efforts
5. Maintain a polished and professional front-desk area that reflects our brand
Qualifications:
1. Experience in a dental or medical office setting (preferred but not required)
2. Excellent communication and interpersonal skills
3. Comfort with phone etiquette and customer service best practices
4. Familiarity with dental software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus
5. Social media or marketing experience a bonus
6. Positive attitude, attention to detail, and a growth mindset
Benefits We Offer:
1. Medical Insurance
2. 401(k) with Employer Match
3. Employee Discount on Dental Treatment
4. Paid Sick Time
5. Fun, collaborative team environment :]