Vacancy caducado!
We are seeking a Marketing Specialist who will be responsible for conducting outgoing calls. You will help identify customer needs, research customer issues, and provide prompt, clear solutions.
Responsibilities:
- Speak with potential customers via phone, email or text to gain new and repeat business.
- Schedule appointments for technicians
- Make 200 min cold/warm calls daily
- Book at least 3 opportunity appointments daily (12+ systems)
- Answer incoming calls (accordingly)
- Understand and strive to meet or exceed metrics while providing excellent and consistent customer service
- Follow ups and keep accurate records regarding client accounts
- Utilize software, databases, scripts, and tools appropriately
- Explain the benefits and advantages of Gallagher's services
- Offer outstanding customer service to new and existing clients, while prospecting by making outbound calls.
- Perform other relevant duties as assigned by the needs of the business
Requirements:
- 1+ years of experience in a customer service position or call center environment
- Strong communication and interpersonal skills.
- Excellent phone etiquette and active listening abilities.
- Ability to communicate effectively and professionally
- Ability to work independently and as part of a team
What’s In It For Me?
- Paid Time Off
- Medical, Dental, and Vision plans for you and your family
- 401k Retirement Plan with company match
- Life insurance and accident insurance
- Special Program Options: FSA & EAP
- Referral Bonuses, Loan Program, and Employee Discounts Program
- Ongoing Training for your Professional Development & Life Skills Courses
- Uniforms and Uniform Laundering – Work Boot Allowance
- Tools and Equipment Provided
- Company Vehicle & Gas Card
- Company issued iPhone + iPad
- Fun company sponsored events with lots of giveaways
- Working in a energetic, collaborative, and fun environment
Pay Range: $17.00 - $19.00 hourly DOE
Vacancy caducado!