We have posted for this role now several times and it has been hard to fill.
First, there are those who are extremely passionate about what we are doing - but they unfortunately lack the skills.
Or, there are those who have the experience but don't have the fire in their belly
Then, we found the right fit, but she had health things come up.
It's been hard
The company is at an extremely pivotal moment in our life.
We entered the market eight years ago, but only now are we ready to truly scale.
We are making a complex integration of hardware and software, and it is a capital good that must move through commerce.
We organize our domes through HubSpot, our CRM and have built good daily SOP flows for managing the day to day of service and support, basic admin and logistics, and AR for the company.
You need to be fluent in admin work please - from QBO to a CRM of some kind, a newsletter platform, ideally experience with Wordpress and some basic editing in illustrator or various design applications like keynote, PPT, adobe - and strong with Google Drive organization and how their platform works re email and document organization.
You will be managing the 'day to day' operations of the company.
You need to 'want' to work - meaning, love what you are doing because you are so good at it and you want to excel and grow and contribute to something more - something bigger than you.
We are inspired daily by the work we are doing and what we are able to bring to the world.
We are told all the time - without asking - that the dome is helping people, and changing their lives.
We are humbled by whatever small part we can play in this process and honored to be a part of this mission - and sharing this vision, together.
We are a product / vision / company called Somadome.
The dome is now in 21 countries, in virtually every vertical from spas and resorts to inner city schools. Hospitals, corporate offices, retail and travel
We want a TEAM PLAYER - someone who is kind, humble, driven, committed - a bright light and fast learner.
Is it too much to hope is out there.
Where are you? ;)
Please, share a bit about yourself and why this is of interest to you
Here is an overview of the daily tasks / example for which you will be working as the right hand to our GM.
Hours: As Needed. We can cap in the beginning if needed.
Potential Duties:
First to Answer Phones
Organizing Properly Made Shared Google Drive
Setting Up Automations in HubSpot
Monitoring Engagement on Socials & Responding
Reconciling Rev Share Accounts Monthly
Logging/Starting Support Tickets
Follow Up on AR
Old Service Ticket Follow Up
Creating USPS Labels for Shipment
Helping Locate Flights
Reconciling AMEX Statement Charges Monthly
Daily Outlook:
AM
Checking Voicemails
Checking After Hours Emails
Responding to Emails Marked for Her to Handle
Throughout Day/As Needed
Working through Prioritized Task List
Answering Incoming Calls
Accounting Needs Listed Above
Support Tickets
USPS Labels
Locating Flights
PM
Updating To-Do List
Checking Emails
Preparing Tomorrow’s Priority List