Job Description -
Store Customer Service/(AKA Temple Priestex)
Greetings! We are a small, family-owned business located here in Sacramento. We are looking for an awesome, organized, heart-centered individual to join our close-knit team as a member of our store’s Customer Service/Sales team.
Stone Circle Studio, our mother company, designs and makes in-house beautiful gemstone talisman jewelry that we sell wholesale and ship to stores across the country. Rock Mama Gallery is our on-site retail store that sells our jewelry, plus a large selection of rocks and crystals, as well as books, decks and other metaphysical product lines. We also have an online presence and retail website at www.rockmama.com.
We are looking to add a member to our Rock Mama Gallery Store Team, a position we like to refer to as Temple Priestex (non-gendered priestess). To understand the nature of this position, we need to share a bit about our store and our philosophy. We are deeply dedicated to the inherent wisdom and healing powers of crystals, as well as to supporting our customers’ personal and spiritual journeys through books and other tools.
The single most important aspect of a Store Team member’s job is to be a compassionate and engaged source of help and support for our customers. Our goal in the shop is to warmly welcome everyone into our space, give them the help, time and attention they need while here, and ensure that they leave our shop happier or more hopeful than when they came in. We trust that if we make this our priority, the abundance we need to support us will follow.
Thus, the successful applicant to this job must be friendly and outgoing, and happy to listen to, help, and have conversations with customers all throughout the day. They must be in a place in their own journey where they have the capacity to listen to other peoples’ stories with deep compassion and a desire to help.
Of course, there are other shop-related tasks the Team Member will be responsible for, including but not limited to: keeping the entire store sparkling clean and neat, filling in and organizing backstock, pricing merchandise, moving and creating displays, ensuring the customer restroom is well-tended, answering the phone, etc.
Additionally, the Team Member will be expected to provide support to the Store Supervisors and SCS management for special projects as needed.
The basic key skills we are looking for are
1) Able to be a productive and supportive team member in a closely knit, fast-moving, customer-facing retail environment.
2) Able to follow instructions and take direction from different individuals.
3) Able to be flexible to meet shifting priorities in the business.
4) Have an open mind and enthusiasm for crystal properties, metaphysical ideas, energy healing practices, and product lines.
5) Be willing to pitch in and help with whatever needs to get done
6) Able to competently and comfortably handle cash, make change, etc.
7) Able to quickly learn a computer-based POS system.
8) Able to stand for a full 8-hour shift.
9) Able to lift 35lbs.
Perhaps most important of all, we have a supportive and close-knit small business culture that we want to continue to nurture and strengthen. We are all here for 8 hours a day, so we try to prioritize a sense of community, kindness, open-mindedness, and respect.
The position pays $16 an hour. We are looking for a full-time employee only, 40 hours a week. The schedule we have to offer is: Sunday, Tuesday, Wednesday, Thursday, Saturday, 9:45am –
6:15pm, with a mandatory half-hour unpaid lunch break each day. We may begin scheduling an earlier start (9am) one or two days a week in the future. For all new employees, attendance, punctuality, and performance may be reviewed at 3 days, 7 days, 2 weeks, one month and three months.
If you are interested, please respond with your phone number and a letter explaining why this job appeals to you, why you feel you are a good match and outlining your qualifications. If you have a resume, great – but it is not required. We want to fill this position quickly and will be scheduling interviews ASAP.