Description:
Post check, credit card and EFT payments in the billing system.
Monitor next day routed delivery and service orders using A/R Aging by Route Report. Contact customers with past due account balances who are requesting service the next day.
Receive calls from dispatch regarding past due accounts on call in orders. Contact customers and determine
hold status.
Review A/R aging reports and call on delinquent accounts and process payments through Paytrace.
Maintain set up of credit card billing for customers in the billing system.
Process monthly credit card billing for customers in the billing system. Print the monthly credit card payment report and forward to A/P for posting cash receipts in Quickbooks.
Contact customers if a credit card payment is declined and secure the new credit card payment information.
Process month end “special handling” requirements including online billing.
Post reversal of finance charges and credits.
Complete EFT setup requests from customers.
Receive incoming calls from customers and answer their questions.
Additional Skills & Qualifications:
Business to business collections, calling/emailing, scanning payments, checks, credit card
Volume: 150-300/week
Running monthly aging reports
Basic Excel required
1+ YOE with Outlook
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.