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ON-SITE RESIDENT MANAGER
Pan American Properties, Inc. is looking for an experienced On-Site Resident Manager for a 55+ residential apartment community in Tustin.
The On-Site Resident Manager is called upon to function in the following areas
establishing and promoting a community environment
be available to residents & assist their needs
perform administrative responsibilities
serve as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community.
The ideal candidate is customer service oriented, reliable, positive, energetic, and professional.
Candidates need previous experience as a previous on-site property manager with a commitment to apply their very best in a high-energy environment.
Unit Description:
1+1 - Newly renovated
Rent Credit: Receive a partial rent credit of $616.67 (Manager's rent is $1,233.33; Full Market Value rent is $1850).
Pay Rate: $25 per hour - 15 hours weekly.
Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws
Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents
Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes
Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs
Ensure community is maintained to the best possible physical condition within the limits of the established budget
Review, report, and document all necessary maintenance requests
Ensure community appearance and repairs are noted and completed on a timely basis
Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner
Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests
Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions
Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices
Attend company trainings, provide input and direction, and develop action plans for community improvement
Educational Requirements:
High School Diploma or Equivalent (higher education preferred)
Skills, Training, or Qualifications:
Minimum of 1 year of experience as an on-site property manager and/or highly relevant experience with consistent property management is required
Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, and Outlook is required
Experience in budget preparations and monthly reports preparation is highly desired
Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws
Strong knowledge of maintenance operations as it relates to apartment communities
Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management
Effective administrative, organizational and time management skills
Required Background Screening/Reference Check:
A thorough background check and drug-screening will be conducted prior to placement. (A conviction may not necessarily disqualify you from employment from Pan American Properties, Inc.)
Pan American Properties, Inc. provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.
Job Type: Part-time 10-15 hours per week
Pay: $25.00 per hour
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