Overseeing daily operations, a Dry Cleaning Manager ensures efficient workflow, manages staff, handles customer service, and maintains equipment. Key responsibilities include quality control, inventory management.
Responsibilities:
Ensure efficient and effective dry cleaning operations
Manage and coordinate day-to-day activities of dry cleaning staff
Train and supervise dry cleaning staff to ensure quality services
Inspect finished dry cleaning to ensure quality control standards are met
Manage inventory of dry cleaning supplies and order new supplies when necessary
Address customer concerns and complaints in a timely and professional manner
Experience: Previous experience working in a dry cleaning facility is often required.
Managerial Skills: Ability to manage and train a team, resolve conflicts, and make decisions.
Customer Service Skills: Excellent communication and interpersonal skills for interacting with customers.
Technical Skills: Knowledge of dry cleaning equipment, chemicals, and cleaning techniques.
Organizational Skills: Strong organizational and time-management skills to handle multiple tasks.
Attention to Detail: Ability to maintain high cleaning standards and ensure quality control.
Problem-Solving Skills: Ability to identify and resolve issues related to staff, equipment, or customer service.