We are looking to add a friendly Front Desk Supervisor to our team! As our Front Desk Supervisor, you will be responsible for the overall success of the front desk and ensuring guest satisfaction and product quality standards are met. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the businesses. Most importantly, you will be a key person of reference for team members, vendors, and guests.
This position may require flexible scheduling availability.
Job Requirements:
Check-in/Check-out hotel guests
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Prepares all necessary reports during each shift for the management team
Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards
Job Qualifications:
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Weekends as needed
Experience:
Hospitality: 2 years (Preferred)
Work Location: In person
Please apply in person or submit resume.
Best Western Plus Raffles Inn & Suites
2040 S. Harbor Blvd
Anaheim, CA 92802