Position summary
This position will be the lead of the management team of the community, with emphasis on the interaction with the residents at our beautiful 304-space manufactured home community in Huntington Beach. The property includes amenities such as clubhouse, banquet room, two swimming pools, two spas, billiards and RV storage. Onsite living is required for this position and housing is provided and part of the compensation package.
Company overview
Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service. Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.
Company Core Values
Transparency
Accountable
Integrity
Teamwork
Excellence
Position Performance Objectives
Perform regular inspections, investigate and resolve tenant complaints.
Contract for maintenance services and provide oversight of vendors.
Schedule, supervise and complete repairs in common area building and landscape.
Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies.
Work with Regional Property Manager to forecast capital improvement projects, define scopes of work, obtain bids, write up purchase orders.
Oversee collection of rents and security deposits, post to Rent Manager, make deposits to the bank with a check scanner.
Accept applications for residency, participate in processing of applications, conduct lease signings.
Ensure park's competitiveness through surveying local rental rates, calculating overhead costs, and general budgeting.
Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials.
Maintain resident files and confidentiality.
Evening monitoring of facilities and lock-up, with occasional weekend presence.
Key Competencies
Must live onsite in provided housing.
Possess strong leadership and organizational skills.
Be a self-starter, work with little or no supervision, while being part of the management team.
Has experience with capital expenditure projects and vendor/contractor oversight.
Keep up to date on the CA Mobilehome Residency Law and Title 25.
Deal tactfully with personnel, residents, family members, visitors, and the general public.
Speak, write and understand English to communicate with supervisors, employees, residents, and families.
Possess good judgment, have common sense, prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction.
Be computer literate in Rent Manager or Yardi, Excel, Word, Outlook, etc.
Possess excellent Interpersonal and Customer Service Skills.
Possess a valid Driver License, reliable transportation, and automobile insurance.
Physical Requirements
Has the ability to work at the park's community office in front of a computer screen/typing approximately 80% of a typical working day.
Has the ability to walk the community for extended periods of time.
Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
Experience Requirements
Mobile home park property management experience, required
2-3 years' recent property management experience
AA degree, minimum
WMA MCM certificate
ARM Certificate
Some maintenance experience
What we offer
Medical, Dental and Vision Insurance benefits
401(k) with company match
10 paid holidays
5 vacation days first year, accrual begins immediately
Compensation: $40,000 to -$50,000 annually, plus housing and utility compensation
Location: Huntington Beach 92648
If this position caught your eye, apply online now.
We are an equal opportunity employer.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://starmanagement.isolvedhire.com/jobs/1204125-43856.html