OverviewCome join the Consumer Group (CG), with market leading products in TurboTax, TurboTax Live, and Credit Karma, as a Director of Design leading our acceleration of Credit Karma TurboTax tax experience. We are looking for creative problem solvers with a passion for customers and innovation to join our team and revolutionize the way people manage their money.Every year, the Consumer Group at Intuit helps over 50M Americans with their taxes or finances. While we are the market leader in do-it-yourself taxes, we have a broader aspiration to help people be more prosperous and financially free. In addition to creating next-level experiences for TurboTax, we are looking to expand the connection with other ecosystem products with a special focus on growing key customer segments that are greatly in need of personalized year-round solutions. Leveraging our expert network and family of financial products, we want to solve big customer problems with innovative and data-driven solutions.Come lead the next revolution at Intuit, the makers of QuickBooks, MailChimp, TurboTax, and Credit Karma. You will be joining the Consumer Group, the leading provider of personal financial management solutions to millions of consumers. While the pace of change and innovation has been accelerating across all lines of our business, one of the biggest opportunities we have is to accelerate the synergy between our ecosystem of consumer products of TurboTax, TurboTax Live and Credit Karma across web and mobile.What you'll bring
Leadership DNA and subject matter expertise in Design; you have spent 10-15+ years building world-class SaaS-based products
Previous experience integrating existing and accelerating products from an acquired company
Experience in leveraging AI to enable personalized experiences which are contextually relevant
Possesses a platform mindset, exhibits technical acumen, and understands that technology enables amazing experiences for our customers at scale.
Deep understanding of data capabilities, including how to use data to dramatically improve a customer experience
Customer-obsessed, ensuring that all design decisions are centered around the needs and expectations of customers
A seasoned people leader who can effectively recruit, develop and retain top product talent
An executive who can develop organizations that systematically and consistently drive smart strategy and incredible execution of awesome product experiences
Have exceptional drive - Applying the nuances of influencing based on the situation, knowing when to push and when to ease, driving through designs, ideas, and roadmaps.
Have a learning mindset, curious, bold, self-aware and humble
Have a 'can do' attitude with an entrepreneurial mindset and are comfortable working in a fast paced, unstructured environment
Have a passion to seek a deep understanding of customer needs and turn that insight into a compelling vision and drivers to create solutions that solve important problems for consumers trying to improve their financial lives
Exhibits a bias for action, driving velocity in decision-making and execution.
Develop and defend strong points of view with data and prototyping tools to bring stories to life; and not afraid to be wrong - but adjusts rapidly to new data
Connect and collaborate with product, marketing, engineering teams, and strategic partners to drive decision making and execution
Understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners
Distill complex capabilities into easy-to-understand teachable moments
Take end-to-end responsibility for the users' success
How you will leadAs a Director of Design in our Consumer Group you will be responsible for:
Managing a team of highly motivated designers working together to drive growth between our Credit Karma and TurboTax ecosystem across mobile and web
Becoming an internal and external champion, evangelist, and expert for our personal financial management solutions
Drive a culture of innovation and experimentation across all of our cross-functional teams
Overseeing product design and customer insights and as we accelerate our growth and continue to deliver innovative and beautifully designed solutions to our Credit Karma and TurboTax customers
Managing timely deliverables with strong communication and cross functional partnering skills with the ability to gain shared vision on challenging decisions and priority trade-offs.
Engaging with development, product management, marketing and analytics to execute strategy and deliver results
Actively analyze products’ business performance and use metrics to make informed decisions
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.