Local Non-Profit Organization is seeking a Application Support Technician to join our Chatsworth team! This role is Hybrid Remote, typically working in office on Tuesdays & Thursdays but those days are subject to change based on department needs.
Monday-Friday 8:00am-5:00pm
$34.00/hour
Responsibilities:
Provides expertise, technical assistance, and administrative support to business applications utilized by HR, finance and relevant program division and departments.
Will provide support in various special projects related to HR and Finance applications including system updates, projects to improve interfaces, projects for special reporting and overall system automation improvements.
Responsible for timely user support for meeting service level agreements as well as developing and providing training and user documentation.
Will ensure data integrity, maintain user security, provide reporting and analysis of business application data and information as well as maintaining and supporting solutions for existing and new application modules.
Translate business requirements into processes and applications that will drive efficient and consistent execution.
Provides support and collaboration wit process improvements, solutions, and procedural changes.
Supports development of existing modules including annual enrollment and file feeds to external, sensitive, technology systems.
Provides expert support for all application/technology related questions, troubleshoot, and resolve technical issues with software vendors. Analyze current systems and recommend solutions to resolve problems or improve efficiency.
Collaborate with all program departments software project implementations, ensure integration int the agency's system meets functional requirements, information security system compliance, and interface specifications.
Maintains and supports data integrity protocols HR, Payroll, Finance and IT. Monitors process work flow and audits for accuracy to ensure data quality, consistency, and standards.
Other duties as assigned.
Qualifications:
Associates Degree in Computer Science, Computer Information or similar
3+ years of application and user account administration
Business or data analysis experience
Advanced proficiency in MS Office
Knowledge of UKG/Ultipro or similar HRIS applications a plus!