A fast-growing Private Residential Property Management Company is looking for a Full-Time Leasing Assistant with a strong can-do attitude to join its Property Office located in Koreatown, Los Angeles, CA. The Leasing Assistant is responsible for providing support in all areas defined in the position’s job description, as well as performing property management duties in the absence of the Property Manager and/or Assistant Property Manager. The Selected Candidate must ensure a high level of professionalism and foster positive relationships with tenants and clients. Bilingual in both English and Spanish is a plus.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Answer, screen and direct phone calls and inquiries from customers/tenants, delivery persons and contractors. Take messages and forward them accurately. Troubleshoot any issues relating to phone system.
Attend to visitors and handle in-person inquiries.
Open and distribute mail, as appropriate, and help prepare tenant communications (memos, building signage, etc.). and other office letters and documents. Send, receive and distribute mail and deliveries.
Assist with compilation and maintenance of organizational tools for office use.
Conduct market and tenant surveys.
Help follow up with tenants on inquiries, complaints and/or work orders to ensure things have been completed to their satisfaction.
Assist with tenant move-in/move outs and annual re-certifications, as required.
Help prepare vacant spaces to ensure they are always tour-ready.
Manage and maintain general office equipment. Retain files for all equipment contracts. Conduct inventory, place orders and stock general office supplies.
Provide support to Corporate Administrative colleagues regularly as needed.
Discretely manage confidential and non-routine information. Create and maintain efficient, effective filing systems.
Attend to other property management administrative tasks and duties, as assigned or directed by Management, and be able to consistently and simultaneously manage multiple assigned projects within normal business and working hours.
QUALIFICATIONS / KEY COMPETENCIES AND SKILLS:
Bachelors degree with at least one year of work experience as an Office Administrative Assistant in the Property Management Industry.
Intermediate-to-excellent Computer Knowledge and Skills, particularly MS Excel, Word and Outlook.
Highly-organized with Excellent Communication Skills.
Bilingual - Fluent in both English/Spanish and/or English/Korean is a plus (Written and Verbal).
Professional, calm, highly-organized, coachable and a fast-learner.
Must be able to handle and maintain work confidentiality and privacy.
We offer competitive salary and benefits package including Vacation, Medical, Dental and Vision. We are an Equal Opportunity Employer.
Job Type: Full-time