We are a restoration company in Burbank, CA specializing residential & commercial water, fire, mold and emergency services. We have an immediate opening for a highly motivated Estimator/Customer Service representative.
The perfect candidate does not have to have any previous knowledge the job should be a forward thinker, organized, ambitious and punctual. We are looking for someone who is looking for a full-time long-term position. If this is you, we encourage you to apply by email with a cover letter and resume.
Essential Responsibilities:
-Prepares estimates as requested for upcoming projects.
-Negotiate pricing with vendors and insurance companies.
-Answering phones as a backup only
-Communicating with insurance companies and clients for job status.
-Inbound and outbound Emails
-Other responsibilities as assigned
Important Characteristics of Applicant:
-Time Management
-Accuracy
-Organization
-Flexible
-Detail oriented
-Able to multi-task
-Excellent Customer Service and communication skill
-Friendly and welcoming demeanor
Preferable Skills:
-Knowledge of Xactimate/XactAnalysis
-Knowledge of Microsoft Office Software (i.e. Word, Excel, Project)
-Knowledge of Drytrack and/or Mica
-Knowledge of Water/Fire Damage restoration/Contents
-Familiar with Insurance work (requiring approvals, revisions and etc)