Manufacturer of aerospace fasteners is seeking a person with strong interpersonal, organizational and computer skills to prepare and manage paperwork for daily shipment of product, provide customer service, review and approve purchase orders, and perform various administrative functions. An excellent work ethic and attendance record is necessary.
Responsibilities
Review purchase order contracts and clauses.
Schedule daily shipments for on-time delivery to customers.
Prepare shipping documents including test reports, pack slips, invoices and waybills.
Maintain database of customer shipping information, including on-time delivery requirements.
Maintain database of manufacturing and shipping documents and certifications.
Filing of manufacturing and shipping documents.
Customer service, including answering and forwarding phone calls, responding to email requests, providing purchase order acknowledgements, etc.
Provide support and back-up for various administrative functions.
Skills
Proficiency in English; multilingual abilities are a plus for effective communication with diverse clients.
Strong phone etiquette to maintain professionalism during client interactions.
Excellent customer service skills to foster positive relationships with clients.
Experience in office environments, demonstrating strong organizational skills.
Strong problem-solving skills to address client needs effectively.
Strong time-management skills and the ability to work independently.
Excellent work ethic and attendance record.
Ability to perform data entry accurately and efficiently using computerized systems.
FileMaker database experience is a plus.
Experience with Outlook, Excel and Word is preferred
Experience with UPS and FedEx shipping software
Join our team as a Contract and Shipping Administrator where your expertise will contribute significantly to our operational success!