About Us:
We are a dedicated family law office located in the heart of Downtown Los Angeles. Our mission is to provide compassionate and professional legal services to families in need. We are currently seeking a skilled and friendly Bilingual Intake Receptionist to join our team.
Position Summary:
As our Intake Receptionist, you will be the first point of contact for our clients, representing our office with a professional and courteous demeanor. Your primary responsibilities will include answering phone calls, assisting with the intake of new clients, and supporting current clients.
Key Responsibilities:
Answer and manage incoming phone calls in both Spanish and English.
Greet clients warmly and professionally, both over the phone and in person.
Assist with the intake process for new clients, gathering necessary information accurately.
Provide support and assistance to current clients, addressing their needs and concerns.
Maintain organized and up-to-date client records.
Collaborate with other team members to ensure smooth office operations.
Qualifications:
Bilingual in Spanish and English (verbal and written proficiency required).
Previous experience as a receptionist or in a customer service role preferred.
Excellent communication and interpersonal skills.
Ability to maintain a professional and positive demeanor.
Strong organizational skills and attention to detail.
Proficiency with office equipment and software (e.g., phone systems, computers, MS Office).
Benefits:
Full-time position with a consistent Monday to Friday schedule.
Paid parking in Downtown Los Angeles.
Comprehensive medical, dental, and vision benefits available after 60 days of employment.
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter detailing their qualifications and interest in the position, and will be immediately responded to.