Cookbook Market Highland Park is seeking an experienced General Manager to join our team!
The General Manager position at COOKBOOK MARKET is expected to accomplish the following:
● Create relationships with all guests and providing a welcoming environment through guest
interactions at the front door and via e-mail or phone correspondence.
● Interview, hire, onboard new employees.
● Ensure new employees are trained effectively.
● Write hourly staff schedules, manage time off and handle coverage as needed.
● Ensure hourly employees follow all break policies in effect at this location.
● Oversee organization and maintenance of cleanliness and ensure shelves and display cases
are stocked in the FOH space.
● Understand and manage labor, OT and break penalties and costs in the market, including
receiving product, entering. invoices, overseeing inventories and daily spending.
● Review labor daily and run payroll for all hourly employees
● Develop a good working knowledge of the financial aspects of the store.
● Communicate all challenges that arise on a daily basis with appropriate supervisors and
problem solve together.
● Ensure a hospitable experience for all guests and maintain high guest satisfaction.
● Able to thoughtfully describe all store items and use this knowledge to provide suggestions
to guests.
● Check out customers at the register, as needed, ensuring that all items have been rung in
properly and all items are packed for the customer.
● Communicate effectively with other store managers and buyers.
● Communicate with wine buyer regarding receiving, tag-making, sales, and pertinent wine
information.
● Understand high standards for food quality control to uphold Food Safety
Standards.
● Create and maintain Sanitation and Cleaning standards following procedures and using proper
checklists.
● Respect the facility - picking up trash, cleaning up after yourself, taking the initiative to
clean, letting appropriate supervisors know if anything is in disrepair.
● Oversee and ensure all opening and closing checklists are done properly.
● Work with a sense of urgency in a fast-paced environment and work in a timely and
efficient manner.
● Maintain positive, team-oriented, respectful mentality.
● Other duties as assigned.
Qualifications:
● To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
● Maintain an up to date California Manager food handlers card certification and
anti-harassment certification.
FLSA Status: Exempt
Physical Demands:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use
hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop,
kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or
balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities
required by this job include close vision, peripheral vision, depth perception and ability to adjust
focus. The noise level in this environment is usually moderate.