Business Process Writer

Description We are looking for a skilled Technical Writer to join our team in Los Angeles, California. This role focuses on evaluating, planning, researching, writing, and editing risk and regulatory oriented policy and process documentation deliverables. The successful candidate will work as part of a program to understand business requirements and connections between multiple internal groups. This role offers a short term contract employment opportunity. Responsibilities: Understand business requirements and establish connections between multiple internal groups Evaluate, plan, research, write, and edit risk and regulatory oriented policy and process documentation deliverables Lead the work of other technical writers or coordinate deliverables produced by multiple writers Adopt usage of recommended internal governance templates, ensuring proper linkages across multiple reference materials and document libraries/repositories Ensure consistency and alignment with document formatting and hierarchies of various layers of process documentation Interact frequently with project and program managers, analysts, system and product specialists or subject matter experts Maintain accurate customer credit records Monitor customer credit accounts and take appropriate action to collect delinquent payments Maintain and improve English language skills Use best practices in written communication and document formatting Use critical thinking skills to ensure consistency in all written materials. Requirements Proficiency in English language, both spoken and written, is a must. Demonstrated ability in planning and executing projects. Knowledge of policy making and payment processing. Proven experience in conducting research and handling materials. Familiarity with various methods and best practices in technical writing. Ability to create deliverables and understand business process functions. Experience in editing and creating business requirement documents. Proficiency in using templates for document creation. Ability to create clear and concise written communication. Experience in creating training materials. Demonstrated critical thinking skills. Knowledge of governance and maintaining a repository of documents. Proficiency in ensuring consistency in documents. Experience in working with subject matter experts. Familiarity with different hierarchies within an organization. Ability to create user documentation and format documents effectively. A plus if familiar with business process functions. Innovation starts with people.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .