Job Details

ID #51633572
Estado California
Ciudad Los angeles
Full-time
Salario USD TBD TBD
Fuente California
Showed 2024-05-06
Fecha 2024-05-06
Fecha tope 2024-07-05
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Remote Customer Service and Support Associate

California, Los angeles, 90001 Los angeles USA
Aplica ya

Entry Level Sales - WORK FROM HOME

Our ideal candidate is a person who is flexible, adaptable, and trainable. A person that is looking for a long-term career fit and wants to get their foot in the door with a company to grow is important to us. If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours; with the ability to work from home:

Your Responsibilities:

- Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.

- Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement.

- Aim to resolve issues on the first call by being proactive and handling open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.

- Handle and carefully respond to all customer inquiries

- Assist existing clients through phone and/or in person about account management, billing issues, content, and basic product application while building scalable customer-facing resources for common questions and issues.

We offer:

- Weekly pay + weekly bonuses based on performance

- Energetic, positive, supportive team environment

- Career growth and merit-based advancement system

- Structured training and leadership program

- Full training from the ground up

- Previous experience preferred but not required

- Company events and trips!

Our ideal candidate is a person who is flexible, adaptable, and trainable. A person that is looking for a long-term career fit and wants to get their foot in the door with a company to grow is important to us.

Requirements:

- Previous Customer Service and Phone Experience

- Remote office setup with an updated Laptop/Desktop

- Working evenings and in different US Time Zones

- US Applicants only due to fingerprint and background eligibility

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