Customer Service – Data / Order Entry Specialist
Full-time position
Location: Vernon, California 90058
Job Description:
We are seeking a Data / Order Entry Specialist to join our Customer Service team! You will be responsible for helping customers by providing product and service information, resolving issues, entering orders, resolving returns, and other operational/customer service/order entry tasks.
Responsibilities:
Data/Order entry, process orders, process returns, process credits, process truck claims.
Assist customers with pricing, inventory, and order status
Handle customer inquiries and complaints
Troubleshoot and resolve issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Proven work experience in data/order entry and customer service
Excellent attention to detail skills
Demonstrates high level of accuracy in data entry
Good time management skills and ability to prioritize tasks
Strong written and verbal communication skills
Ability to identify and resolve issues quickly and effectively
Comfortable working independently with minimal supervision
Benefits: Medical / Dental / 401k and other benefits
Pay range: $18 - $22 / hour
Please answer the following questions to be considered:
1. This is a full-time position in 90058, please confirm that works for you.
2. What data/order entry experience do you have? Please elaborate.
3. Please attach your resume.