Core Responsibilities:
Receiving and Processing Mail: Receiving, opening, scanning, and time-stamping incoming letters and parcels.
Sorting and Distribution: Sorting mail by category and destination, ensuring it reaches the correct departments and individuals.
Managing Outgoing Mail: Preparing mail for sending, including weighing, affixing postage, labeling, packaging, and arranging delivery.
Record Keeping: Maintaining records of incoming mail and packages, often by logging or scanning them into company systems.
Customer Service: Providing customer service by assisting individuals with inquiries and handling mail-related needs.
Equipment Operation and Maintenance: Operating and maintaining mail processing equipment like postage meters and sorting machines.
Other Duties: This can include managing mail supply inventory, handling certified mail, maintaining a clean workspace, and lifting and moving mail items