JOB SUMMARY: Oversees Club operations and programs with primary concern for program development and implementation; staff development; human resource management and development; facilities; and budget management.
MAJOR AREAS OF RESPONSIBILITY:
1. Leads the development and implementation of organizational program goals in relation to need and available resources.
A. Oversees Needs of Interests Survey at least annually at all Club sites;
B. Oversees Annual Report annually;
C. Oversees Safety Assessments;
D. Oversees NYOI survey;
E. Ensures all site and program grant requirements are met;
F. Audits programs monthly and annually;
G. Devises and recommends annual program goals to Executive Director, Program Committee and Board.
2. Develops, recommends and administers budgets for each program and for special projects.
A. Assists Executive Director, Human Resource and Finance Committee in the development of annual program budget and priorities;
B. Ensures that all Unit/Site Directors are adhering to fiscal policies and budgets.
3. Recruits, trains, supervises and develops program staff to achieve Club and professional goals.
A. Actively participates in development and evaluation of Personnel Policies;
B. Recommends safe and effective staffing objectives for the Club;
C. Plans, organizes and coordinates overall staff development;
D. Supervises and conducts annual performance evaluations for program staff and recommends merit increases;
E. Schedules and conducts regular program staff and management meetings;
F. Maintains close supervision of Unit Directors and Program Management staff to provide technical assistance in matters of programming and behavior management, safety and crisis management, operations and personnel management;
G. Coordinates and conducts annual staff retreat.
4. Evaluates overall programs in relation to grant requirements and annual Club goals.
A. Evaluates all project and grant programs in relation to annual goals and objectives;
B. Initiates program policy discussions and makes recommendations on programmatic direction;
C. Assists in the administration of all programs by overseeing program operations at each location;
D. Ensures Youth Development Outcome Measurement Tool Kit is completed and analyzed quarterly;
E. Assists with the completion of the annual report due in February;
F. Ensures that all sites comply with BGCA charter requirements;
G. Ensures the completion of required reports and prepares required interagency documents.
H. Helps with strategic planning efforts as they relate to programmatic direction and expansion efforts.
5. Oversees the maintenance and repair of buildings, equipment, vehicles and other facilities utilized by the Club.
A. Conducts site visits at all facilities at least quarterly;
B. Ensures that all Unit/Site Directors are adhering to policies and procedures;
C. Works with Executive Director to develop and maintain Facilities Manual;
D. Ensures that all facilities, equipment and vehicles are safe, well-maintained and attractive.
6. Supports Board committees as assigned.
7. OTHER DUTIES as assigned.
REQUIREMENTS
1. First Aid & CPR certified;
2. Must be approved as a driver by our Club auto insurance provider;
3. 4-year college degree in Recreation, Child Development, Psychology, Social Work or equivalent experience in the field;
4. A minimum of 5 years work experience in non-profit agency operations management and supervision, or an equivalent combination of experience and education;
5. Considerable knowledge of the mission, objectives, policies, programs and procedures of Boys & Girls Clubs, and of the basic principles and practices of non-profit organizations;
6. Demonstrated ability to organize, direct, inspire and coordinate operations in: personnel supervision, recruitment and retention of key personnel, facilities management, training and staff development;
7. Strong communication skills, both verbal and written;
8. Ability to manage multiple tasks and to develop solutions to problems with limited supervision;
9. Ability to establish and maintain positive and effective working relationships with Club staff, subordinates, Board Members, community groups, and other agencies.
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
Please email resume and cover letter. In the subject line place "Director of Operations". Thanks