Join Our Wonderful Boutique and Café Team
We are currently seeking a Cafe & Retail Associate that cares for our customers as much as we care about our chocolate. This is a seasonal part time position, with possibility of becoming full time.
At Dick Taylor Craft Chocolate, we're all about quality, and that includes creating a warm and inviting atmosphere. We take pride in our exceptional service and in nurturing lifelong fans of our carefully crafted, small-batch, single-origin chocolates and delightful confections.
People are the heart and soul of our store. We're a close-knit group that values meaningful connections with each other, our valued customers, and the communities we serve. Every day, we work together to make a positive impact and provide our guests with an unforgettable experience, leaving them with a smile that lingers.
We're on the lookout for charismatic individuals who share our passion for chocolate, love providing top-notch customer service, who puts others before themselves, and want to be a part of our thriving presence in the charming old town setting.
Join us in spreading joy and delight while being a part of the Dick Taylor Craft Chocolate Team, a beloved gem in our community.
Responsibilities include, but not limited to:
Provide exceptional customer service that exceeds expectations
Accurately handle cash transactions, including processing payments and issuing change
Process payments and manage point-of-sale systems accurately
Take and process customer orders efficiently at the counter
Make cafe drinks accurately and in a timely manner.
Prepare cafe food such as pastries, savory boards, yogurts, and ice cream.
Thrive in a fast-paced, loud, and high-volume environment
Demonstrate strong attention to detail in all tasks
Receive and apply constructive feedback in a positive manner
Show initiative in completing tasks and maintaining operational flow
Restock café and retail merchandise to ensure product availability
Maintain a clean, organized, and sanitary workspace at all times
Possess in-depth knowledge of company products and the chocolate-making process
Monitor customer orders to ensure accurate and timely delivery
Package food items appropriately for dine-in and takeout orders
Apply discounts, coupons, and loyalty rewards according to company policy
Address customer inquiries and resolve complaints in a courteous and professional manner
The Ideal Candidate will:
Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
Exhibit a strong focus on quality with an interest in learning more about who we are, and what we do at Dick Taylor.
Be extremely reliable and punctual.
Enjoys working in a team-environment and building great relationships with their coworkers.
Able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.
Have the ability to perform various physical tasks during the work shift.
To Apply: Reply in an email and include a brief statement explaining why you want to work for Dick Taylor, attached resume, and your availability. Applications will not be considered without an attached resume.