At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.Logistics Operations Associate II (5am-5pm)Logistics Operations Associate II are responsible for the execution of logistics occurring in one of Niagara’s designated geographic Supply Chain regions. This role is heavily focused on coordinating all logistics related activities that occur once a shipment is planned and scheduled to ship to/from customers or Niagara/3PL warehouses. The Regional Logistics Operations team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.Essential Functions
Daily communication/coordination with plants/3PLs related to the flow of shipments in/out of facilities including issue resolution and solutions
Dock Schedule Appointment Management of all Niagara facilities in the region
Execution of RMAs end to end including claims being filed
Trouble shooting system issues impacting orders that need to ship
Experienced with WMS (E80, Manhattan, TMS (OTM) and EBS
General exception management and issue resolution
Escalation to leadership team when appropriate
Provide overflow support to Execution Support team as needed
Carrier Pick-Up Appointment changes and coordination
Order/Shipment Source Location changes and coordination
Tracking critically identified shipments with ability to provide truck status to customer service representatives in a timely manner
Building and maintaining relationships with key relevant parties for designated region:
Niagara plant teams (including leaders i.e. Supervisors and DC managers)
Core carriers that service the region
Customer Service team members
Production scheduler/ planning team
Logistics Procurement
Collaborating with cross functional supply chain team to resolve issues and provide logistics related solutions
Working with Logistics Operations Supervisor to develop processes and standards for communication between all impacted parties and the execution team
Reporting on regional team metrics
Working with Supervisor to maintain critical job relevant SOPs
Identifying and developing solutions for improvements in process and communication between departments
Training and providing support for new employees
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
2 Years – Experience in Field or similar manufacturing environment
2 Years - Experience in Position
0 Years – Experience managing people/projects
experience may include a combination of work experience and education
Preferred Qualifications:
4 Years - Experience in Field or similar manufacturing environment
4 Years – Experience working in Position
2 Years – Experience managing people/projects
experience may include a combination of work experience and educationCompetenciesThis position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Makes safety the number one priority
Keeps alert for safety issues and escalates immediately
Effectively prioritizes tasks based on department goals
Shows respect to others and confronts interpersonal issues directly
Prioritizes resolution of customer issues effectively
Responds promptly and honors commitments to internal and external customers
InnovACT
Makes recommendations to continuously improve policies, methods, procedures, and/or products
Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
Increases performance through greater efficiency
Find a Way
Seeks to develop technical knowledge through learning from other experts
Understands interdepartmental impact of individual decisions and actions
Seeks solutions rather than placing blame
Empowered to be Great
Consistently looks for ways to improve one’s self through growth and development opportunities
Communicates clearly and promptly up, down, and across
Communicates effectively to manage expectations
Education
Minimum Required:
High School Diploma
Preferred:
Bachelor's Degree in Business, related field, or equivalent work experience.
Certification/License:
Required: NA
Preferred: NA
Foreign Language
Required: None Required
Preferred: None Required
Typical Compensation RangePay Rate Type: Hourly$22.35 - $30.17 / HourlyBenefitshttps://careers.niagarawater.com/us/en/benefits Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.We hope that you consider joining our Niagara family! Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.