Job Details

ID #51756182
Estado California
Ciudad Costamesa
Full-time
Salario USD TBD TBD
Fuente Robert Half
Showed 2024-05-22
Fecha 2024-05-23
Fecha tope 2024-07-22
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Technical Support Specialist

California, Costamesa, 92626 Costamesa USA
Aplica ya

Description Robert Half is in search of a detailed-oriented and motivated Technical Support Specialist for a logistics service company located in the Orange County area. The ideal Technical Support Specialist candidate would have a great attitude with a dynamic skillset that is capable to support all aspects of product demonstration, installation, call center, and logistics responsibilities. If you are a detailed-oriented and motivated technical support professional with strong technical abilities looking to join a growing team, apply today or contact Melody Martinez via Robert Half!Technical Support Specialist Responsibilities:

Oversee technical support and call center initiatives for client products in a variety of industries ranging from consumer electronics to professional medical equipment and packaging machinery

Coordinate machine transportation, installations, and repairs for various client

Identify and learn appropriate software and hardware used and supported by the organization

Manage all on-site installation, repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution

Requirements

Technical Support Specialist Requirements:

Hands on experience with assembling and disassembling electrical devices

Excellent Customer Service

Hardware and Software Troubleshooting

Technical troubleshooting ability

Exhibits initiative and advanced customer service skills

Diligence and commitment to following through and resolving problems

A proven team player who proactively assists other team members

Overall high level knowledge of web based technologies

Desktop and network support experience preferred

AA degree or higher required

If you are a detailed-oriented and motivated technical support professional with strong technical abilities looking to join a growing team, apply today or contact Melody Martinez via Robert Half!Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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