Collections Clerk

Description We are offering a permanent employment opportunity for a Collections Clerk, located in City of Industry, California, 91746-3014, United States. As a Collections Clerk, you will be entrusted with the responsibility of ensuring that accounts receivables are collected promptly, maintaining customer credit records, and resolving customer inquiries.Responsibilities: Ensure the prompt collection of accounts receivables. Verify and enter transactions from lock box and local deposits. Monitor and review existing customer accounts through customer portals. Collaborate with the accounting department to ensure customers remain within terms. Establish new customer accounts and process applications. Handle customer inquiries, process daily deposits, and monitor the aging report. Reconcile customer accounts balance at the end of each month. Prepare and send customer statements. Investigate and resolve customer short payments and prepare corresponding backups for Sales Rep approval. Reconcile the accounts receivable ledger to ensure all payments are properly posted. Monitor customer account details for non-payments, delayed payments and other irregularities. Coordinate with the collections department to resolve collections issues. Prepare weekly AR Aging reports and provide detailed explanations. Maintain financial security by adhering to internal accounting controls. Use your knowledge of Accounting Software Systems, ADP - Financial Services, CRM, Epic Software, ERP - Enterprise Resource Planning, Accounting Functions, Accounts Receivable (AR), Billing Functions, Cash Activity, Cash Handling to perform your dutiesRequirements Minimum of 2 years of experience in a similar role or relevant field. Proficiency in Accounting Software Systems. Experience with ADP - Financial Services is required. Familiarity with Customer Relationship Management (CRM) systems. Knowledge and experience with Epic Software. Proficiency in using ERP - Enterprise Resource Planning systems. Strong understanding of Accounting Functions. Experience with Accounts Receivable (AR) is necessary. Familiarity with Billing Functions. Experience in Cash Activity management. Proven experience in Cash Handling. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .